Digital delivery

When the delivery window starts

We confirm the scope, required brief, delivery email and exact due date before you pay. The delivery window starts when both payment and the complete brief have been received. Business days are Monday to Friday.

If information is missing, we tell you what is needed and confirm the delivery date when the brief is complete. Sending an enquiry does not place an order or authorize a charge.

What you receive

One kit tailored to one freelance web design service: a client-intake questionnaire, a project-start checklist and three client emails. The launch price is $19 USD once, not a subscription. The final price and any applicable taxes are confirmed before payment.

The documents are supplied electronically as editable text, ready to copy into your existing tools. No physical goods are shipped and no postage is charged. A website build, software installation, form integration and legal contract are not included.

One small revision

One small fit or wording revision is included. Email the changes you need so we can align the kit with the agreed brief. A different service or a new project scope is not an included revision; we discuss any new work before you commit to it.

Keep the brief safe

Describe your own service, project steps, preferred tone and onboarding challenges. Do not send passwords, payment-card information, private end-client records or account access credentials.

Delivery questions

For a delivery question or a missing email, contact hello@clientready.inbox.cofounder.company. Include your order reference if you have one, without bank or card details.

See the refund and cancellation policy for full-refund requests and your statutory rights.